Reservations

Reservations Highlights

Efficient reservation entry
Tracks commissions
A hotel database speeds up request entry and ensures accuracy of hotel information
Automatic updates to members' Services Utilized history
Support multiple or single work centres to centralize operations
Monitor confirmed bookings for special promotions

AXIS Hotel and Car Reservations provides reservation request processing, enabling customer service representatives to enter and print requests for hotel bookings or car rentals. After processing each request, Hotel and Car Reservations updates the member's Services Utilized history.

For easy and quick reference to hotel information, including prices, Hotel and Car Reservations provides access to the club's copy of the AAA National TourBook database, eliminating redundant information entry.

Car rental and hotel reservation requests can be processed immediately by the customer service representative entering the request, or forwarded to a central reservation work center, or a branch office. Once the reservation request is confirmed, Hotel and Car Reservations prints a booking confirmation for the member and updates the services utilized profile.

To answer member queries and monitor club efficiency, Hotel and Car Reservations lets you enter special requests or remarks and track the progress of each member's request. At each stage of reservation processing, Hotel and Car Reservations updates the status of a request to indicate when it is quoted, entered, being worked on, canceled, confirmed or sold out.

Hotel and Car Reservations' commission handling improves commissions returns, tracks payments, and calculates commissions. It also reconciles commission payments received through the Pegasus™ commission processing service with bookings by matching confirmation numbers and the hotel chain code.

Hotel and Car Reservations provides reports on outstanding and collected commissions, as well as reports to evaluate reservations and productivity.